At Yara Migration, we are committed to protecting your privacy and handling your personal information in a secure and responsible manner. This policy outlines how we collect, use, store, and disclose your personal information, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What Information We Collect

We may collect the following types of personal information:

  • Full name, date of birth, and contact details (email, phone, address)
  • Passport and visa details
  • Educational and employment history
  • Marital status and family relationships
  • Financial information relevant to visa eligibility
  • Sensitive information, including health or character-related records (only where necessary and with your consent)

We collect this information via web forms, email correspondence, phone or video calls, or in-person meetings.

How We Use Your Information

Your personal information is used to:

  • Assess your eligibility for migration to Australia
  • Provide visa and migration services
  • Prepare and submit applications on your behalf
  • Communicate with relevant authorities, such as the Department of Home Affairs
  • Respond to your inquiries and provide ongoing support

We may also use anonymised data for internal reporting, staff training, or service improvement.

Disclosure to Third Parties

We only disclose your information when:

  • It is required for the purpose of providing services (e.g. skills assessment authorities, translators, legal professionals)
  • We are legally required to do so
  • You provide explicit consent

We will never sell or share your data for marketing purposes without your consent.

Data Storage and Security

All personal information is stored securely, either on protected cloud platforms or encrypted local servers. We implement reasonable administrative, physical, and technical safeguards to protect your data from loss, misuse, or unauthorised access.

Access and Correction

You have the right to:

  • Access the personal information we hold about you
  • Request corrections if your information is inaccurate, out of date, or incomplete

Please contact us at melbourne@yaramigration.com to make a request.

Website Usage and Cookies

When you visit our website, we may collect anonymous data such as your IP address, browser type, and pages visited. This helps us understand user behaviour and improve the site. You may choose to disable cookies in your browser settings.